Go Global with the Intercom Translation App
Provide exceptional customer service with real-time translations in over 30 languages, efficient workflow management, sentiment analysis, and smart delayed messaging.
No credit card required
Chat translation
Real-Time Chat Translation feature utilizes advanced AI algorithms for seamless translations in over 30 languages. Once a message is sent, the system identifies the language and instantly translates it for the recipient. The AI learns continually, enhancing translation accuracy. Seamlessly integrated into Intercom, it promotes efficient global interactions.
Languages Analysis
Provides insightful dashboards and reports, displaying chat volumes per language, satisfaction rates, and response times. Harness this data to optimize your global customer support strategy, improving efficiency and customer satisfaction across all languages.
Checklists
Checklists feature simplifies workflow and accelerates onboarding. Create custom checklists that will be automatically presented by the system when the user's attributes meet the established criteria. Recommended macros are then displayed to agents, eliminating the need to memorize workflows and making onboarding easier, efficient, and more intuitive.
Pricing
Get a 14-day free trial for any plan 🚀
No credit card required
Standard
$49 / month
- Access to all features
- Unlimited seats
- Live chats translation
- Smart routing to native speakers
- Intercom sidebar widget
- 250 000 characters included
- Additional characters for $5 per 100 000
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Premium
$200 / month
- All the features from Standard plan, plus:
- 1 000 000 characters included
- Additional characters for $3 per 100 000
- Priority support and assistance 365 days / year
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Enterprise
- All the features from Premium plan, plus:
- We can implement custom workflows tailored for you
- SSO & Auto-join
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